Customer Service
Shipping Information

WHITE GLOVE DELIVERY ON SELECT ONLINE FURNITURE ORDERS*

  • 24-hour notification
  • unpacking
  • delivery to patio or deck
  • packaging and debris removal

This policy applies to all furniture* and planters orders.

Most products are made to order and currently ship in 4-6 weeks but availability varies by product. Please consult the product pages on this site for estimated shipping lead time and availability for each product. Standard shipping rates apply and the Free Upgrade to White Glove Delivery is only available for online furniture purchases at www.BrownJordan.com and only within the 48 contiguous States within the USA.

*Some furniture items are not available for White Glove Delivery and will be shipped Standard Delivery via UPS or FedEX Ground (selections include: Cricket, Nomad, Rugs, Pillows, Umbrellas, Trays, Replacement Cushions and Covers).